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Servicedesk 9 request life cycle

i have a question, can i create a service request workflow or life cycle request in servicedesk plus 9???

1 comment

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 07, 2019

Hi, welcome to the Atlassian community.

In Jira Servicedesk, yes, you can create workflows for different request types.

However, your mention of "plus 9" makes me suspect you are not talking about Jira Service Desk - could you explain what this "plus 9" is?

Petr Vaníček
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Apr 08, 2019
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 13, 2019

That's just a feature overview, doesn't tell me what you are looking for really.

Jira Service Desk has fully configurable workflows that you associate to portals and request types, so I can't imagine you can't do what you're looking for.

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