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I have a service desk project that when "agents" access the page from outside our network, the Queue page continuously refreshes and doesn't show the queues or queue data. It works on the internal network though.
It's only one project that is doing this. Going through this one project properties, the SLAs are showing errors in the JQL. But they work internally.
Anyone else experience this scenario?
It has worked fine until last night. I have been through the logs and the audit to see if anything sticks out - nothing so far. Enabled Safe-Mode regarding Add-Ons and no luck.
I opened a ticket with support. "Waiting for my turn."
Thanks!
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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