Service Desk Project

[Steffen]

Hello,

i have installend JIRA Service Desk on my self hosted Server edition.

But i can not create a Service Desk Project.

Ich startet JIRA new but i can not create a Project.

Can you help me?

[Steffen]

someone any idea?

[Alexey Matveev]

It means that Service Desk is not installed on your Jira.

Have a look at this KB:

https://confluence.atlassian.com/jirakb/how-to-install-jira-software-jira-service-desk-into-an-existing-jira-instance-849158594.html

[Steffen]

No Service desk ist definitly installed!

[Alexey Matveev]

If it is not installed then have a look at this KB:

https://confluence.atlassian.com/jirakb/how-to-install-jira-software-jira-service-desk-into-an-existing-jira-instance-849158594.html

[Steffen]

as written. service desk is already installed! dss is not the solution!

[Alexey Matveev]

It was not obvious from your previous post that the Service Desk is installed.

Have a look at this KB:

https://confluence.atlassian.com/jirakb/service-desk-installed-but-not-enabled-found-dependent-enabled-plugins-for-plugin-800703376.html

[Steffen]

unfortunately not the solution :(

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