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Service Desk - Export Issues as CSV via the REST API

Tried to search around a bit for the answer to this and was struggling to find anything.

 

I'm looking for the best way to export issues from Service Desk as a CSV via the REST API. Tried browsing the API documentation but wasn't seeing anything promising either on this front.

 

I just want to replicate the export experience that happens via the UI where you're viewing a list of issues and can click the export button in the top right.

 

Thanks!

2 answers

1 vote

Hello,

If you want to replicate the export experience in Jira UI, you can open the Developer Tools in your browser and have a look what requests are sent to the server.

Thanks for this!! This worked perfectly in my PowerQuery. I needed something that would get all issues in one call, since the Jira paginated API doesn't play nice with PowerBI/PowerQuery.

1 vote

You could try our Better Excel Plugin to produce Excel files, as it can be completely parametrized via simple URL. One of the parameters accept a JQL which you can use to control which issues to export.

Tip: to see the concrete URL just open the Export dropdown at Issue Navigator and see the links at the menu items added by Better Excel.

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