The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
I evaluated the Demo service project where I successfully connected my custom email instead of the default one. After deciding to go with this product, I deleted the Demo service project and created a new service project, where I also wanted to connect the same custom email I had, but the system does not allow this.
I went to Project Settings > Email Requests > Connect a custom email account > Other > Enter email and password > Next > enter mail server, protocol and port > Save button is disabled.
Thanks a lot. Actually, I cannot switch to another email. I already raised the ticket to Atlassian support.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events