Hello everybody, I use Jira service desk as a ticket management tool. Open space users are connected to Trello to manage their daily tasks. There is an automation which consists in sending all the tickets created from Jira Service Desk to Trello. I know this because I have already seen it elsewhere but unfortunately all my attempts to configure were unsuccessful. Could someone tell me how to configure Jira - Service Desk for automation to trello. Thank you in advance.
Thank you for reaching out.
Jira does not have a native way to automatically transfer issues to Trello, however, there are some apps that you can use to achieve that.
The solution provided by Atlassian to perform such integration is the Jira Trello Power-Up free app. the steps to configure it can be found in the documentation below:
Additional to that, there are other third-party apps that you can use to achieve that same functionality, with some extra resources, like:
Additional to that, you can build your own automation using Trello API.
Let us know if you have any questions.
I work at Unito (one of the solution providers recommended by Petter above) and just wanted to share this page that might help: https://unito.io/jira-service-desk-sync/.
If you have any questions, or need help with configuration, feel free to send us a message and our team can help you figure out the best workflow for your situation, even if it isn't ours!
Good luck with your research :)
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