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Server.xml File Connector Setting

subramanian_v
subramanian_v Jul 06, 2021

Hi ,

We have enabled SSL using AWS Load balancer and accessing jira using appropriate FQDN. Now what setting accordingly we need to change it in <Jirahomedirectory>\conf\server.xml.

As we are getting Error in the web hooks which we have configured, post SSL configuration at load balancer

We are getting 

Error submitting WebHook data. Please retry later.<p>Status: 0 : error 

Not able to edit or change the webhook setting

It was working fine when our jira service management was running in localhost:8080

 

 

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Kunal Kanojia
Kunal Kanojia Atlassian Team Jul 09, 2021

Hi subramanian_v,

Thanks so much for your question.

Have your tried following the steps in the doc regarding server.xml https://confluence.atlassian.com/jirakb/integrate-jira-jira-data-center-with-aws-elb-942841242.html

Alternatively you could use default the cloud formation templates and then compare it against your setup https://confluence.atlassian.com/adminjiraserver/getting-started-with-jira-data-center-on-aws-938846966.html

Kunal Kanojia

Jira Service Management

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