Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Server.xml File Connector Setting

Hi ,

We have enabled SSL using AWS Load balancer and accessing jira using appropriate FQDN. Now what setting accordingly we need to change it in <Jirahomedirectory>\conf\server.xml.

As we are getting Error in the web hooks which we have configured, post SSL configuration at load balancer

We are getting 

Error submitting WebHook data. Please retry later.<p>Status: 0 : error 

Not able to edit or change the webhook setting

It was working fine when our jira service management was running in localhost:8080



1 answer

0 votes

Hi subramanian_v,

Thanks so much for your question.

Have your tried following the steps in the doc regarding server.xml

Alternatively you could use default the cloud formation templates and then compare it against your setup

Kunal Kanojia

Jira Service Management

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events