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Serial or Sequential approvals in Jira Service Desk

Deleted user January 18, 2019

There are several add ons in the marketplace.  Can anyone recommend one that they use for sequential approvals?  Below is a very basic scenario that I am trying to solve for:

  • The requestor makes choice in a form. 
  • Based on the selection the request goes to 2 - 5 approvers, one at a time after the previous approver approves (sequential).
  • Must be able to use Portal for approvals and therefore limited "Jira" interaction by non-IT personnel (managers)
  • Limited number of custom statuses used within the workflow.  
  • Scalable.  Will need to be used across multiple projects.  We want to avoid creating "one time use" statuses for each workflow

I do not want to re-invent the wheel here.  There must be others out in the community who have successful executions of what I am trying to accomplish.


1 answer

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Fabio Racobaldo _Herzum_
Community Leader
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May 15, 2024

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