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Sending emails as plain text or HTML (JSM - Data Center)

Morten Dieckmann-Keden
Morten Dieckmann-Keden May 03, 2023

Hello,

We are investigating the possibility of using Jira Service Management in the Data Center version.


We have some questions regarding JIRA mails:
1. can emails be sent as plain text or HTML depending on the user?
2. is it possible to set whether emails are generally sent as plain text or HTML?

Thanks in advance.

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