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Send SMS for ticket

Hi, how can I send an SMS notification to an user when there are an update in the ticket?

 

I see in the plan:  

Alerts & notifications

Unlimited alerts, unlimited email and SMS

 

 

thanks

1 answer

would anyone know how to help me?

Hello Frederico, 

I have the same issue. I would like to know how can we send SMS alert (maybe using Opsgenie) when a new ticket has been created. 

Hope this comment will help us to have more information ;)

No support at all :(

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