Send SMS for ticket

[Federico]

Hi, how can I send an SMS notification to an user when there are an update in the ticket?

I see in the plan:  

Alerts & notifications

Unlimited alerts, unlimited email and SMS

thanks

[Federico]

would anyone know how to help me?

[Hugo Demouy]

Hello Frederico, 

I have the same issue. I would like to know how can we send SMS alert (maybe using Opsgenie) when a new ticket has been created. 

Hope this comment will help us to have more information ;)

[Federico]

No support at all :(