Is there a way I can create a self help menu in the customer portal that allows poeple to navigate thorugh a self help menu before they get promted to create as task. Or have multiple questions leading up to the type of task being created?
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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