My team has had 0 breached tickets in the past two days. I have a report with their names as the assignee using the %-met on Time to Resolve. It shows 67%.
What am I missing? Leadership uses these reports for reporting to the state and validating our performance.
Hello Community! We’re excited to announce that Mindville Insight’s asset and configuration management capabilities will now be integrated into Jira Service Management Premium and Enterprise plan...
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