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Riada Insight - how can I see object attributes in the service portal in JSD?

Dimitar Dimitrov
Dimitar Dimitrov Jan 29, 2019

Hey guys, I want to display additional attributes to the insight objects in the service portal intake form in JSD. I know I can do that on the edit issue side, but I need this functionality during the issue creation from the portal.

This is the effect I need (attribute here is the Application)

Screen Shot 2019-01-29 at 11.47.19 PM.png

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Yinon Negev
Yinon Negev
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Jan 29, 2019 • edited

Hi Dimitar.

     At the moment it is not possible to display other attributes than the Object Label on the JSD Portal.

We do have this Feature Request logged in our Backlog - to allow the display of additional Attributes on Objects in the Portal.

That said, if you enable the Object Picker in the Insight CF - then through the Object Picker in the Portal, you will be able to see the full Object when creating a Request.

Kind regards,

Yinon

Team Riada

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Deleted user Jun 04, 2019

+1 for this Feature! 

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Dimitar Dimitrov
Dimitar Dimitrov Nov 06, 2019

@Yinon Negevthis is still an issue for us.

Did you guys manage to get that feature in? Or any roadmap?

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Yinon Negev
Yinon Negev
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Nov 06, 2019

Hi Dimitar.

     We have raised our PO's attention to the Feature Request, and to this Post.

Cheers,

Yinon

Team Riada

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Dimitar Dimitrov
Dimitar Dimitrov Nov 06, 2019

So it's not there yet, but it will be on the roadmap you say? @Yinon Negev 

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Yinon Negev
Yinon Negev
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Nov 08, 2019

@Dimitar Dimitrov - have requested Mathias' comment on the issue. It is not on the short term roadmap.

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Antreas Solou
Antreas Solou Jun 24, 2022

Any update on this?

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