Riada Insight - how can I see object attributes in the service portal in JSD?

[Dimitar Dimitrov]

Hey guys, I want to display additional attributes to the insight objects in the service portal intake form in JSD. I know I can do that on the edit issue side, but I need this functionality during the issue creation from the portal.

This is the effect I need (attribute here is the Application)

[Yinon Negev]

Hi Dimitar.

     At the moment it is not possible to display other attributes than the Object Label on the JSD Portal.

We do have this Feature Request logged in our Backlog - to allow the display of additional Attributes on Objects in the Portal.

That said, if you enable the Object Picker in the Insight CF - then through the Object Picker in the Portal, you will be able to see the full Object when creating a Request.

Kind regards,

Yinon

Team Riada

[Deleted user]

+1 for this Feature! 

[Dimitar Dimitrov]

@Yinon Negevthis is still an issue for us.

Did you guys manage to get that feature in? Or any roadmap?

[Yinon Negev]

Hi Dimitar.

     We have raised our PO's attention to the Feature Request, and to this Post.

Cheers,

Yinon

Team Riada

[Dimitar Dimitrov]

So it's not there yet, but it will be on the roadmap you say? @Yinon Negev 

[Yinon Negev]

@Dimitar Dimitrov - have requested Mathias' comment on the issue. It is not on the short term roadmap.

[Antreas Solou]

Any update on this?