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Hi @Gui Ávila
It looks as though this is an issue within Jira, as they have a request open for it:
https://jira.atlassian.com/browse/JSDCLOUD-5974
I'd suggest voting for the suggestion and watching it for updates.
Regards, Liam
Thanks a lot @Liam Green . Voted! Hope this is implemented soon. It does not make sense the way Widget works today.
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so you can't have the widget "present" the options in say a dropdown or similar. but if you begin typing then auto-complete should offer the available RTs. This allows you to choose something other than the default
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This does not make sense at all. How customers would now the request type name?
Well, thanks anyway. I just voted in the issue @Liam Green sent. Thanks all you guys!
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don't disagree that it could be better. that was my initial takeaway too. :-)
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