There is something that has plagued me since the day I started working with JIRA tools but never really found a proper implemention for it.
For JSD, how do you solve the "problem" of not having a dedicated process flow for a Request type?
With that I mean a specific Request type ("I request something") usually has multiple tasks that need to be done in a specific order/flow and also might be dependant on properties of the request (or dependent on each other).
In the past we've used scriptrunner to create subtasks as needed but that's just a hassle and you don't have any flow in them (unless you script it and even then it's not a visual flow).
Subtasks themselves are great for this, it's just the flow behind it that I'm really missing.
Other tools i've worked with use a dedicated flow for each Request Type in the form of a BPMN workflow or something very similar.
How do you or your customers solve it?
Did I miss the add-on on the marketplace that will change my life forever?
Is it is a frustration for you too?
Curious to hear what you come up with!
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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