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Request Type Name Changed but remains in original form via Search?

Henry Chad Apale
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August 24, 2023

I've updated an existing Request Type name like below in Request Types page in the project portal. 

Screenshot 2023-08-24 at 7.23.46 PM.png

However when I search for the Request Type name via Search or JQL, and the original Request Type name value is still there! The renamed value is not present at all, other than in the issue view.

Screenshot 2023-08-24 at 7.32.49 PM.png

This is concerning since we are trying to move on from that naming convention and want to prevent further confusion for users. Is this is something that can resolved?

1 answer

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Brant Schroeder
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December 20, 2023

@Henry Chad Apale Once you reindex the instance the issue will be resolved.

Brant Schroeder
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 23, 2024

@Henry Chad Apale can you accept the answer to help others?

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