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Reopen the issue when the issue is commented
I have automation to Reopen the issue when the issue is commented on.
But usually, my team moves to DONE and leaves a comment immediately. I would like that this specific comment does not reopened the issue.
There is a workaround for this?
2 answers
1 accepted
You could add another condition to the If statement in the form of a JQL query to check for a certain comment and if it matches, then the issue is not reopened?
See screenshot below as an example. This is a very basic query but feel free to experiment with it as you see fit.
Hope this helps.
Kind Regards,
Ash
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