Hello! WE have problems with notifications coming to our organization mail, which is used to create issues, so every time agent or customer comment issue - new issue created. How to disable these notifications?
probably there's a loop in your email notifications. Verify that notification scheme doesn't send notification to your email configured in mail handler each time that agent/customer comment issue.
Hope this helps,
Fabio
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.