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Relate asset in the customer Portal

Mohamed Saad Taha February 12, 2023

Dears,

 

1- How can I make the related asset for users available in the Customer portal so every employee can know all assets related to him ?

it is available in the user's profile. in the admin portal  

 

2- also when I add attribute from type user it can be selected only if the user part group can I select users without being part of any group ?

 

4 answers

0 votes
Byron Quiros
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June 21, 2023

Busco exactamente lo mismo, pero para mis clientes, no para los empleados. ¿Fuiste capaz de encontrar algo?

0 votes
Mohamed Saad Taha February 20, 2023

Is there Any idea to show related assets in customer portal  for users ?

0 votes
Mohamed Saad Taha February 14, 2023

Is there any idea

0 votes
Fabio Racobaldo _Herzum_
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February 13, 2023
Mohamed Saad Taha February 13, 2023

@Fabio Racobaldo _Herzum_ thanks alot for your reply and this is not exactly what I need 

what I need is below :

I am using jira service management and in the agent portal >> profile 

I can see related asset for this user as below screenshot 

Asset from portal.JPG

 

I want to do the same from customer portal for jira service management as below 

 

asset customer portal.JPG

 

this is not required to open any request to know what is the asset under my ownership

Mohamed Saad Taha February 13, 2023

@Fabio Racobaldo _Herzum_ 

also when I create user attribute and select to show in profile it show it in agent portal 

 

Asset attributes.JPG

Like Marcus Pohl likes this

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