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Relate asset in the customer Portal



1- How can I make the related asset for users available in the Customer portal so every employee can know all assets related to him ?

it is available in the user's profile. in the admin portal  


2- also when I add attribute from type user it can be selected only if the user part group can I select users without being part of any group ?


4 answers

0 votes
Byron Quiros
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Jun 21, 2023

Busco exactamente lo mismo, pero para mis clientes, no para los empleados. ¿Fuiste capaz de encontrar algo?

Is there Any idea to show related assets in customer portal  for users ?

Is there any idea

0 votes
Fabio Racobaldo _Herzum_
Community Leader
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Feb 13, 2023

@Fabio Racobaldo _Herzum_ thanks alot for your reply and this is not exactly what I need 

what I need is below :

I am using jira service management and in the agent portal >> profile 

I can see related asset for this user as below screenshot 

Asset from portal.JPG


I want to do the same from customer portal for jira service management as below 


asset customer portal.JPG


this is not required to open any request to know what is the asset under my ownership

@Fabio Racobaldo _Herzum_ 

also when I create user attribute and select to show in profile it show it in agent portal 


Asset attributes.JPG

Like Marcus Pohl likes this

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