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Dears,
1- How can I make the related asset for users available in the Customer portal so every employee can know all assets related to him ?
it is available in the user's profile. in the admin portal
2- also when I add attribute from type user it can be selected only if the user part group can I select users without being part of any group ?
Busco exactamente lo mismo, pero para mis clientes, no para los empleados. ¿Fuiste capaz de encontrar algo?
Is there Any idea to show related assets in customer portal for users ?
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Hi @Mohamed Saad Taha ,
please perform these following checks https://confluence.atlassian.com/servicemanagementserver/enabling-assets-custom-fields-on-customer-portals-1044784436.html
Hope this helps,
Fabio
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@Fabio Racobaldo _Herzum_ thanks alot for your reply and this is not exactly what I need
what I need is below :
I am using jira service management and in the agent portal >> profile
I can see related asset for this user as below screenshot
I want to do the same from customer portal for jira service management as below
this is not required to open any request to know what is the asset under my ownership
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also when I create user attribute and select to show in profile it show it in agent portal
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