Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Redirect to URL when selecting request type

Chantale Simard April 18, 2023


I'm wondering if there's a way to open a specific URL instead of a form when selecting some specific request type.

Here is what I need to do.

For some request types, there is no form to fill but we want to redirect the user to a specific confluence page. So, if possible, when the user selects a request type that needs a redirect, the user is automatically redirected to the confluence page.

If there is no way to achieve something like that, is it possible to create a read only form displaying a table (built in Jira or a display of the one in confluence).


1 answer

0 votes
Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 17, 2023

Made like this 

##### custom
location /servicedesk/customer/portal/22/create/10 {
return 302;

but it's not great solution :( 

Duy DQ
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 16, 2023

I tried click field on portal but not work. this config works only when type url in the browser.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events