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Recover a previous Jira Service desk setup

jian.xiao
jian.xiao October 8, 2020

Hi there,

we have already setup our Jira service desk work flow, issue type, and so on....

But for some reason (actually I don't know what happened), all these setup was gone.

I don't know when and for what reason, all the setup was removed.

 

Is there any way to recover Jira service desk to our previous setup?

 

thanks.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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October 9, 2020

If you took a backup, then you might be able to recreate it from that, but I'm afraid a full deletion really is delete - the data is gone from the database.

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