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Rearrange app fields in sidebar

Is it possible to rearrange fields in issue view in right sidebar that are added by apps, for example I want to move Atlas CRM and Harvest time tracking to top.

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1 answer

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Hi @Einārs Broks 

  1. Click into a request or ticket. 
  2. At the top click the three dots ... 
  3. Select Configure - This opens to Issue View
  4. Under Context Fields re-order the fields by dragging and dropping. Status and SLA cannot be moved, but everything else in the list can. One can also move fields from HIDE when empty up to the Context Fields.
  5. SAVE changes. 

 

-Mike

Hi!

 

Yes I already did that, but there is no AtlasCRM or Harvest fields in that list...

Hi @Einārs Broks 

Oh dear! Is that a 3rd party app? What are those fields? 

Like Jeremy Albert likes this

Yes, my question was how to move fields that are added from apps

Like Jeremy Albert likes this

Did you find answer how to reorder added apps? I have the same problem to solve. 

Like Jeremy Albert likes this

Has there been any progress on this?

Any ideas??

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