Python Jira How to detect the previous status of an issue

[Jordan Marcio]

I'm currently using python and the jira api to automate certain events that happen on an issue.

Let say an issue was opened and then it gets closed. Then it gets re opened again for a second time.

When I look at the issue's history in the jira gui I can see that series of events.

If I use issue.fields.status in python I can only obtain the current status of the issue.

I want to trigger an action with python for when I search for an issue and that issue status changed from Closed status to Open status for a second time. In other words I want to trigger an action when an issue was reopened.

Do I have to fetch the history of the issue to do this? Is the only place where I see is getting tracked.

[Mohamed Benziane]

Hi,

Yes you will need to track the issue history to be able to find in which status was the ticket. Or you can have a script that will look at the result of JQL like this "status changed from "Closed" to "Open""