Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Project setting > email inquiries: no mail settings

Good Day. I wanted to set up a mail channel inside an SD project, but when i open the tab "Email inquiries" inside my Project SD, i see only standart welcome message and nothing more. 

mail_problem.JPG

2 answers

0 votes
Fahad Siddiqui Community Leader Sep 30, 2020

@Evgeny Pyatishin for enabling email notification you need to go in issues and then select 

Notification Schemes

Dirk Ronsmans Community Leader Sep 30, 2020

Notification scheme is for outgoing.

With Email channel he normally means "Email Requests" or incoming emails

0 votes
Dirk Ronsmans Community Leader Sep 30, 2020

@Evgeny Pyatishin ,

Have you any incoming email servers set up in the global settings?

Good Day. In "Global" setting i configured:

  1. Outgoing mail - its work (I receive messages from SD)
  2. Incoming mail - i conf Server + Mail handlers (but i have problem: the SD does not receive messages by email from any users other than registered)
  3. On my test bench i see req setting in project

mail_problem_1.jpg

On my prod srv I don't see the required settings

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
8.11
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

182 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you