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Project setting > email inquiries: no mail settings

Project setting > email inquiries: no mail settings

Good Day. I wanted to set up a mail channel inside an SD project, but when i open the tab "Email inquiries" inside my Project SD, i see only standart welcome message and nothing more.

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@Evgeny Pyatishin for enabling email notification you need to go in issues and then select

Notification Schemes

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Notification scheme is for outgoing.

With Email channel he normally means "Email Requests" or incoming emails

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@Evgeny Pyatishin ,

Have you any incoming email servers set up in the global settings?

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Good Day. In "Global" setting i configured:

Outgoing mail - its work (I receive messages from SD)
Incoming mail - i conf Server + Mail handlers (but i have problem: the SD does not receive messages by email from any users other than registered)
On my test bench i see req setting in project

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On my prod srv I don't see the required settings

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Jira Service Management

DEPLOYMENT TYPE

SERVER

VERSION

8.11

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