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Project notification email change doesn't work Edited

1, we have settings in jira outgoing mail server:


SMTP host


2, in project setting, notification email is


when jira service desk send out mail to customer, it is


After I change 2 to in project notification setting, customer will receive as set in jira outgoing mail server.

But I want customer to receive


Have I missed anything? why doesn't it work to change only in project setting?


Thank you very much for the help!


1 answer

0 votes


that's better to check smtp relay side. 

Sometimes easier to use relay which will not set the original account and can help to use a sender header not only FROM. 

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