Hello,
I don't see the "Project Automation for Jira" option in a Jira Service Desk Cloud Free instance.
Do you think that's normal?
Thank you, in advance, for your help.
Best regards.
@Michaël Monserrat - project automation is available for all Cloud users, per Atlassian: https://www.atlassian.com/software/jira/features/automation
FYI, I can access JSD automations and project automations both from my Free Jira Cloud instance, in a test JSD project.
Thanks for your answer, Dave.
So I do have a problem on my JSD instance that prevents me from seeing "Project Automation for Jira".
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Michaël Monserrat - do you have administration permissions for your Jira project(s)?
If so, go to a Jira project, then check "Project settings". Do you see the option for "Automation"? It should be under "SLAs".
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you for your response Dave.
I'm sorry if I wasn't clear enough.
I was talking about the option "Project automation" which should appear under "Delete the project"
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Michaël Monserrat - hmm, that should be there.
If you have the power, check "Manage apps", then filter by "Paid via Atlassian", then search for "Automation". Do you see it?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Since Automation has been integrated into JSD it is no longer available in the magazine.
The question I was wondering was whether or not the module is available in the free version of the cloud.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.