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Project Automation: Twilio Integration and Smart Values

Jason Sweet May 3, 2020

Anyone have experience with smart values as it relates to Twilio integration? I'm looking to be able to use phone numbers for SMS based on assignee (or some other method to grab the numbers from existing Service Desk user).

I look at the smart value page couldn't easy see if this is possible.

Thanks in advance for advise.

twilio.png

1 answer

0 votes
Alexander Boluarte Reátegui March 3, 2022

Hi, I share a example:

Example.PNG

Result in SMS

Result.PNG

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