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Production Timeline for Migration

afton_james
afton_james
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September 10, 2024

Good afternoon, 

 

Please let me know if the production timeline for migration for Opsgenie is still October 7th.  Please also provide any documentation regarding the Opsgenie migration to JSM.

 

Thank you,

Afton 

 

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Egor
Egor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 12, 2024

Hey Afton, 
Thanks for reaching out to Atlassian Community! 

As per https://support.atlassian.com/jira-service-management-cloud/docs/start-shifting-from-opsgenie-to-jira-service-management/ there's no deadline for the migration. 

Please note, this is only if you're using a Standalone Opsgenie account. 

In case your Opsgenie is JSM-subordinate, which means it is already considered part of the JSM product. This change will also make it part of the JSM UI.

Standalone Opsgenie is a separate product, which will not see any changes. If you are seeing the message in your Opsgenie, it means you are not on Standalone Opsgenie.  

Best Regards,
Egor

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