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ProForma: Export All Data Permission

Christine Scheel May 23, 2024

Good Afternoon!

Our current settings have ProForma: Export All Data accessible to Jira Administrators only. Our business units (departments) are set as Service Desk Users in their applicable project and we have a smaller team that is set as the Project Admins for the company. However, this prevents the VPs of the departments from exporting the field data in their own forms in one bulk report.

I found the setting option to Add Permission and I can select jira-servicedesk-users as the group for the permission ProForma: Export All Data. If I add this, will this give Service Desk Team users access only to the project they are assigned the Service Desk role in? Or will they be able to export ALL forms under any project created in the company?

Ultimately what I am wanting to do is give access to the VP/Managers of the Project to use the ProForma: Export Form Responses for their Project only and cannot view or pull a report for the other projects.

Thank you for your time and assistance!


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