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Printing labels and QR codes in Jira Cloud INSIGHT!!

Hello Community

In Jira Cloud, I cannot find the function for QR codes in Insight. I am also posting the official instructions, which unfortunately do not work. The fields described in it are only available in the on premise variant.

Is the QR code function really not available in the cloud version?
When can we expect it?


Mindville Documentation


Jira Documentation


Best reagads

Martin V

5 answers

1 accepted

1 vote
Answer accepted

Hi @Martin Vogt

We are currently in a bit of a messy middle where we have both the old standalone Cloud app ( and the new, integrated version of Insight (as covered by 

I'll try and get the old Mindville documentation pages updated to make this clearer.

If you are using the integrated version of Insight then QR code functionality isn't there today. But it is a high priority feature for us and not something we need to build from scratch so I hope it should be coming relatively soon. 

Do you know when the QR code functionality will be available?

@Charlotte Nicolaou - Do you know when the QR code functionality will be available?

Based on the Cloud Roadmap, it should be available in Cloud this quarter (Q4 2021):

Like Mutya Aller likes this

Hello, any update on this feature? Thanks!

Q4-2021 is over and we are in Q1-2022, any ETA for providing us the QR code functionality in JIRA Asset Management aka Insights? Thanks.

This is a very important feature that may determine whether or not we can use the Insight tool.  Any word on this, yet?

Like Harrison Price likes this

Eagerly awaiting this feature before we start using this product.  Any update?

Hey folks – I'm the creator of another app on the Atlassian Marketplace that supports the ability to generate and scan QR codes.


Feel free to check us out:

Like Amrut Bhonsle likes this

well, we have a QR code available.

But what'S about all the rest of the server features? The labels?

1 vote

Hi everyone - just an update that we have now shipped the QR code feature to Insight as part of Jira Service Management.

Documentation related to the feature can be found here:

It is a good news. Thanks for sharing. It works and appreciate the support.

Meanwhile, we have developed our own Forge app to print our labels with additional data.

0 votes

Hi @Martin Vogt , 

Do you use a premium support in Atlassian cloud? 

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