Hello @Arlyn Amores,
Thank you for reaching out to Atlassian Community!
When using the widget, currently, it's not possible to pre-populate fields. I understand that you would like their email to be automatically added to the field, but this functionality is not supported, they will have to type their email address.
There is a feature request suggesting the implementation of this ability:
Please, click on vote and watch to receive updates about the feature.
Hello @Angélica Luz
Is there any way to push for features other than just voting on there?
Since we've switched to JSD there has been a lot of key features missing and honestly, voting on a feature request, which has been ignored for years, is not helping at all....
Hello @Andy Stutzmann,
Thanks for reaching out to Community!
I reached out to the team responsible for the widget to ask if there are updates and they said that this is not on the near-term roadmap.
They will update the feature request ticket once they start working on it.
Announcing safe customer notifications in Jira Service Management as a building block for compliance and privacy needs At Atlassian, we understand the increasing need to be assured that your data i...
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