Possible to hide "Share with customer" button using ScriptRunner?

[Tobias Lindell]

Other ways of doing this is also appreciated of course.

[Brant Schroeder · Accepted solution]

@Tobias Lindell Welcome to the Atlassian Community

Since you are on server you could use CSS to hide this.  If you can share with me the HTML element I can help you with the CSS.  You can get the HTML by inspecting the element on the page.  You can share a screenshot of it and I can then write the CSS for you.

[Tobias Lindell]

Thank you Brandt, appreciate that. Screentshot attached:

[Tobias Lindell]

Please note btw that this button/functionality appears in other places as well;

[Brant Schroeder]

If you want to hide the button identified in the screenshot below, then you will need to use the following CSS.

.sd-external-submit{display:none;}

This is the CSS you would need to use.  It will hide the button on all service desks throughout your entire instance when you apply it via the announcement banner.

[Tobias Lindell]

Ok, thanks Brant! Is there anywhere else I can put the CSS except in the announcement banner?

[Brant Schroeder]

@Tobias Lindell that is the only way I know to do it without editing Jira files or using an app.

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

I'd like to be able to say you can do this with Scriptrunner's fragments, but I am not sure that the "share" button is a single element on its own, if you use fragments to hide it, then you may hide more than you actually want to.

[Tobias Lindell]

Hi Nic, which fragment would you suggest hiding?