has anybody experience in integration Jira Service Desk with an phone system?
My vision is that a ticket is automatically created, when a user calls the help desk, including the contact details.
Within the marketplace, there is also an app called Callcenter for Jira Service Desk:
Does anyone have experience with this app? Would this fit my vision?
Thank you all in advance for any feedback :)
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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