has anybody experience in integration Jira Service Desk with an phone system?
My vision is that a ticket is automatically created, when a user calls the help desk, including the contact details.
Within the marketplace, there is also an app called Callcenter for Jira Service Desk:
Does anyone have experience with this app? Would this fit my vision?
Thank you all in advance for any feedback :)
To the awesome folks here on Community! My name is Jehan and I'm a product manager on Jira Service Management. We are looking to talk to any of you out there that use our product for non-technical ...