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Parallel approvals in Jira service Manangement

Hi Team,

Use case is to trigger parallel approvals in the Jira Service Management Datacenter version.

Approvals are configured where the request goes for multiple approvals one after another(different statuses). Is there any way send to all the approvals simultaneously after creation? Current flow is where ITD approver is the person based on country custom field (a single select,) selected. BA and Internal App approver is the person based on Application name custom field a single select, and remaining two remains fixed approvers. Can we send the request to all 5 approvals simultaneously?

Please let me know how can we achieve this? 

2 answers

1 accepted

2 votes
Answer accepted

You can configure multiple approvers and  require how many of them need to approve your request before it’s considered approved.

Hi @Arkadiusz Baka ,

Thanks for your response!


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