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Outlook Meetings Plugin Login Failed


Recently installed the Outlook Meetings plugin for Jira. However, when I try to login to Office 365 within the issue I am getting the following error message: 


I used my admin Office 365 credentials to allow the permissions for the app however it is still giving me the error message.

Since I have several office accounts I tried logging in a browser I don't use (to see if it was an issue of authenticating the wrong Office 365 account) but, this still did not work.

I have global admin rights for our Office 365 instance. 

I am using Jira Service Management Next Gen service desk project. 

Any suggestions? 


1 answer

1 accepted

1 vote
Answer accepted

Hi @Elizabeth Kirkland 

I'm Patrick, partner manager at yasoon. Thank you very much for your request. 

The easiest and fastest way is to book a support meeting with our responsible developer, so that you can talk about the issue together. :Timur Akman (

Kind regards, 


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