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Outgoing E-Mail Configuration Missing

WaveIT
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December 31, 2018

Just installed new jira 7.13.0 onto new server

 

Went to Outgoing Mail configuration

It is only showing enabled and no option to configure 

Any ideas?

User is in the Jira-Administrators Group

Any ideas?

Thanks 

Anthony

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 2, 2019

Anthony,

For more details on this feature, have a look at Configuring an SMTP mail server to send notifications.

If it's not yet configured there should be a button that says Configure new SMTP mail server. If it is already configured, then you will see an Edit button.

Note: For all of the following procedures, you must be logged in as a user with the Jira System Administrators global permissionJira Administrators can enable or disable outgoing mail, but not configure SMTP mail servers.

You'll need to make sure that the user is not only a Jira Administrator, but a Jira System Administrator.

Regards,

Shannon

Alex
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October 3, 2023

Nope. I have blank page. Not configure SMTP-email server.
I have installed JIRA server on my host.
Help me please.

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Living Supplements
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 8, 2024

I have the same issue. Can anyone help please?

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