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Option for login-free portal not visible

Hi, we are running JSM 5.4.11 on server.

Since 5.3.x the login-free portal should be available but the option in the global JSM configuration page is not visible.

Any ideas?

BR Christof

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Hi @Christof Hurst

As per this suggestion, it should be available for all versions above 5.3.0, but if you are not able to see it then reach out to atlassian support, they should be able to answer.

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Hi @Christof Hurst

This setting is JSM configuration permission. See JSM Configuration setting under main Applications setting.

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I know. There is no option for this where it should be.

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Hi @Christof Hurst

As @Vishal also mentions, you should raise an issue at Atlassian Support in this matter.

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DEPLOYMENT TYPE

SERVER

VERSION

5.4.11

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Option for login-free portal not visible