Option for login-free portal not visible

[Christof Hurst]

Hi, we are running JSM 5.4.11 on server.

Since 5.3.x the login-free portal should be available but the option in the global JSM configuration page is not visible. 

Any ideas?

BR Christof

[Vishal · Accepted solution]

Hi @Christof Hurst 

As per this suggestion, it should be available for all versions above 5.3.0, but if you are not able to see it then reach out to atlassian support, they should be able to answer.

[Marc - Devoteam]

Hi @Christof Hurst 

This setting is JSM configuration permission. See JSM Configuration setting under main Applications setting.

[Christof Hurst]

I know. There is no option for this where it should be.

[Marc - Devoteam]

Hi @Christof Hurst 

As @Vishal also mentions, you should raise an issue at Atlassian Support in this matter.