I have .msg files attached to a service desk ticket. When I try and open the file, it give an error "We can't preview this file type. Try downloading the file to view it." When I download the file and try and open it, I get another error message,
Is this a Service Desk issue or Windows issue? I am able to open any other attachment types.
yep. .msg files are not viewable outside of the email client unfortunately.
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