Kudos (beta program)
You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupIt's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
Opening .msg files attached in Service Desk
I have .msg files attached to a service desk ticket. When I try and open the file, it give an error "We can't preview this file type. Try downloading the file to view it." When I download the file and try and open it, I get another error message,
Is this a Service Desk issue or Windows issue? I am able to open any other attachment types.
1 answer
Was this helpful?
Thanks!
DEPLOYMENT TYPE
CLOUDPRODUCT PLAN
STANDARD Community showcase 
Published in Jira Service Management
Why upgrade to Jira Service Management Premium?
165 views 0 4
Read article
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.