Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Only the issue assignee should receive the notification!

Hi, 

 

 would like to editing the setting that the Reporter or Viewer do not receive the notification for issue updates.

The assignee of the ticket should only receive a notification.

 

Thanks 

2 answers

1 accepted

2 votes
Answer accepted

Hi, Karim. 

You can do that chaging your Notification Scheme.

Please, follow the steps bellow in your JSM project:

1. Project Settings

2. Notifications

3. In Actions, choose "Edit Notifications" option.

4. In Issue Updated (System), remove or add the group that you want to.

 

I hope it helped you.

Many Thanks! 

That works

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

801 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you