Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Official documentation for self-registration process of endusers in a Service Desk?


We need some users to self register on one of our Jira Service Desks.

All is configured so that works.

But our users seem to need a step to step documentation on how to register themselves.

Is there an official Atlassian step to step docu available or maybe a video?

Thanks a lot!

D. Schwarz

1 answer

1 accepted

0 votes
Answer accepted


Thank you for reaching out to Atlassian Community!

I searched for specific documentation for self sign-up for customers but didn’t find anything, but I would like to share with you an article that I created here in the community that shows the steps for self-registration and all other features available in the customer portal. 

I’m from Atlassian, so you can consider this one as official documentation. laugh

Hope this article helps you and your customers!

If you have any other questions regarding this matter, please let us know.

Kind regards,

Thanks, this helps a lot!

Like Angélica Luz likes this

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Announcing Mindville Insight is now part of Jira Service Management!

Hello Community! We’re excited to announce that Mindville Insight’s asset and configuration management capabilities will now be integrated into Jira Service Management Premium and Enterprise plan...

643 views 9 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you