SLA is running on holiday as well.
Hi @vaaibhav and welcome to the community,
Is there an actual question here, or should I mark this post as spam?
SLA is running on holiday as well.How to resolve this issue
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Setting up the SLAs can be found here https://confluence.atlassian.com/servicemanagementserver/setting-up-slas-939926373.html
Setting up work days and holidays are here https://confluence.atlassian.com/servicemanagementserver/create-and-edit-sla-calendars-976770869.html
However, in order not to calculate the holidays, the logic is simple:
Let me know if that helps
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