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New UI - reset portal only customer password

I can't seem to find how to reset a service desk customer's password in the new UI, I've managed to find the page: 

https://[orgname].atlassian.net/projects/[servicedeskprojectname]/customers

Which is where I would expect to see it, but can only reassign roles and delete the user?

 

1 answer

1 accepted

4 votes
Answer accepted
Mikael Sandberg Community Leader Apr 12, 2018

You have to go to the Site admin, it is under Jira Service Desk, https://[orgname].atlassian.net/admin/jira-service-desk/portal-only-customers

From here you can click on the profile and change the password.

Top banana. Thanks Mikael.

could not find it in Settings, however good old 'google' search found this thread.  It worked a treat.  Thanks Mikael :)

I am having the same issue. However when I try to navigate to the link I get "We can't find the page you're looking for."

Like Jason Giddy likes this

same issue here

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