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Need to change the Default E-mail Notification Address in JIRA Service Desk

I want to change my default email notification mail address, in JIRA Service Desk

1 comment

Andreia Fernandes
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Nov 22, 2017

Hello,

Access your project settings, and then menu Notifications.

If you have service desk you can also do it in the automation menu

Thanks for the valuable comments, and my query is, need to change the from email address whenever mail triggered from JIRA Service desk, that when a customer created the issue.

Example:

xyz@gmail.com into abc@gmail.com.

 

Pls assist..

Andreia Fernandes
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 22, 2017 • edited

Did you see the notifications menu? The first option is to change the project email address (notifications for this project will be sent from this email address) right before the Events list

Thanks Andreia Fernandes, i found the options to change the default project email address..

@Andreia Fernandes i know its a bit of an old issue, but could i ask you to please add a screenshot? im using JSM cloud, and i dont see where this is available. 

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