Thanks for the valuable comments, and my query is, need to change the from email address whenever mail triggered from JIRA Service desk, that when a customer created the issue.
Example:
xyz@gmail.com into abc@gmail.com.
Pls assist..
Did you see the notifications menu? The first option is to change the project email address (notifications for this project will be sent from this email address) right before the Events list
Thanks Andreia Fernandes, i found the options to change the default project email address..
@Andreia Fernandes i know its a bit of an old issue, but could i ask you to please add a screenshot? im using JSM cloud, and i dont see where this is available.