Need a working listener that sends email

[Alexey Paveliev]

I tried multiple examples of code that sends an email from a listener and they all fail at import lines.

Anyone has a working cloud script listener that does that?

a basic Issue Updated event and dumbest condition will work for starters.

Jira Service Desk specifics (if any) is appreciated 

Thanks!

[Kristian Walker _Adaptavist_ · Accepted solution]

Hi Alexy,

Thank you for your question.

I can confirm that the only Rest API which Atlassian provide inside of Jira Cloud to send an email is the Notify API which is documented here and this is the API that you will need to use to send a notification with ScriptRunner for Jira Cloud.

I can confirm we have an example in the documentation page located here of a script listener which sends a notification when the priority is changed and you will be able to use this as a reference guide to help create the script that you require to send a notification. 

Please also note that when testing that Atlassian has placed a validation rule on this API which means that you cannot notify yourself from this API.

I hope this information helps.

Regards,

Kristian

[Alexey Paveliev]

I struggled to have that snippet work because of (1) styled notes in code. Please escape them with // 

Otherwise I got it to work! 

What a relief! Thank you

I don't receive notifications even though I run scripts on behalf of scriptrunner