I need to implement more than 2 levels of approval in change requests depending on the nature of the change. Approver names will vary based on the change. How can this be setup in jira service management? Thanks.
Hi @Angela Salunga ,
I'm afraid that with out of the box JSM you are very limited in what you can do in the range of Approvals.
You seem to have a 2 part question:
An other option would be to go the route of an app on your instance. A quick search leads me to https://marketplace.atlassian.com/apps/1220490/approval-path-for-jira?hosting=cloud&tab=overview or https://marketplace.atlassian.com/search?hosting=cloud&product=jira-service-management&query=approval
which both seems promising..
If you don't want to create a enormously complex flow I suggest installing a trial of those and see if it fits your needs. For a complex approval flow I would think this justifies the cost.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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