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Modify signature in automated emails

margaux I'm New Here Feb 23, 2021


We would like to make sure that our signature and the banner (colours, logo + info) to appear for each emails sent from us through Atlassian. It seems that there is some confusion from our customer and it would help to set it up. 

How could we set it up ourselves?

Thank you


1 answer

1 accepted

0 votes
Answer accepted

Hi, how do you send the emails?


Have you take a look at Customer notifications -> Edit templates? You can change them from there.

Ajay Solutions Partner Feb 23, 2021

Expanding on Alberts answer

1) Select Customer Notifications

Screenshot 2021-02-23 at 9.30.20 PM.png



2) Click on Edit Templates & modify to customize the email template 


Screenshot 2021-02-23 at 9.31.33 PM.pngScreenshot 2021-02-23 at 9.32.09 PM.png

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