I am on Jira version v7.6.2 and I don't see the checkbox to include sub-tasks in time tracking, like explained here. Logging work on issues
Is it gone or not available in the version I am on?
I am hoping to get sub tasks included in time tracking to see resource utilization.
If you have a Jira issue that contains sub-tasks and you have logged work, you should see the option for "Include sub-tasks" under Time Tracking.
Screenshot taken from Jira 7.6.2
Is it only the check-box that you are missing from the Time Tracking panel? Have you tried using various browsers to see if it is a rendering issue occurring
Additionally, are you seeing this for every issue? If so, could you try re-indexing to see if it resolves the issue
A sub-task should not reside in another project. It should reside in the same project as the parent issue. Sub-tasks inherit the project, issue security and sprint value of the parent issue.
See: Create Sub-task
It sounds like you might be linking issues which will not work for this functionality.
Well they are issues in another project that need to be completed at the same time. I was hoping to track resources and time across both but I guess they both will need separate time tracking. I agree with you, they are not really sub-tasks but a task that need to be completed at the same time.
Thanks for all the help , much appreciated.
BTW- I am looking for an add-on for Jira that will show resource allocation across all projects, suggestions are welcome.
I am also facing the same problem.
Can anyone tell me if there is any way to downgrade to the version on which this functionality was working.
Currently I am a cloud user and the version info is below I get
Is this the version number? (As I didnt see anything else as version number)
Support merged my bug with an open bug, below are instructions on how to turn off the new view, it needs to be done for each users (ie, it can't be changed globally). You can view the open bug and vote to have it fixed and watch it for updates:
Thank you for contacting Atlassian Support.
We're afraid that, at this moment, the sub-task estimate won't roll up to parent stories in the New Jira Issue View. This feature wasn't implemented yet in the new issue view.
We've reported this as a bug in the new issue view as reported in our bug report tracking system here:
As a workaround for this problem, you can disable the new issue view. To do this, please follow the steps described below:
Click your user's avatar at the bottom-left of your screen
Click on Personal settings
Under Jira labs, next to New Jira issue view for software projects, click the green button to disable the new issue view. It will become gray when it is disabled.
PS: The new issue view cannot be disabled globally. In this case, please ask your users to perform the steps above.
We sincerely apologize for any inconveniences caused by this bug and we have forward your feedback to the appropriate channel. We highly recommend you to watch the mentioned bug so that you would be updated on it and please feel free to address your concern directly to it. I have added this support ticket into the mentioned bug report so that our developers are aware that our customer is hitting into this issue.
As per our support workflow policy, we recommend resolving the support ticket, when it is confirmed as a bug and following-up on its progress on the bug report itself. All related updates will be made available there.
Again, we sincerely apologize for any inconveniences caused by this bug. Please let us know if you have any additional questions or concerns.
Carlos Henrique Ughini | Atlassian Cloud Support
Till today that feature isn't added yet to the new view. In fact, even after I turn off the new view type, the checkbox still doesn't appear. There is a note under the "Turn On/Off" button saying that next gen projects have the "new view" on. So maybe it's not possible to turn the "New view" for next-gen projects. It's sad that a so important and needed feature isn't availble in such expensive product.
Sorry but this is a pretty common story with Jira. They seem so focussed on rolling out new UX "simplification" features that they forget that alot of the old features were being used and relied on.
And it always seems to be basic things like this that go wrong. We've made a pretty big investment in Jira at our organisation but I'm seriously considering going back to Azure Devops now as they seem capable of evolving their UX without destroying features.
I'd tend to agree with this, although I would give Atlassian some slack.
In my opinion, Next-gen projects are not ready. They do a lot, and an increasing amount of, the basics, but they are a long way off being an adequate replacement for classic functions.
I give Atlassian some slack on this because they are gradually adding the functions needed to Next-gen, I can see there's a lot to do, and I appreciate that Next-gen is being built totally differently to classic in a way that I think is the right way forward.
But I don't appreciate being told Next-gen is great when it's missing so much compared to classic projects (and frankly, a lot of people adopting Jira do it because of functions in classic projects. I did two sales calls today on moves to Cloud, both ending with "yes, we can help you move to Cloud, but don't use Next-gen projects for a while")
Yeah. It seems like they don't even care. In fact, it's a simple adjustment. Because of this fault, "Tasks" and "subtasks" are something like broken and almost useless/ worthless when talking about time measurement. Where I work, we are using the next gen kind of project and it's impossible to turn the new view off so that damn check box can show itself.
Does anyone know if this has been updated in the new view yet? I have spent so much time looking for that checkbox. This is throwing off all of my estimates in my sprint. I am debating just manually updating the task updates with the estimates we did for the subtasks. so annoying.
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