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Missing options in bulk change operation field

Georgi Todorov August 9, 2020

Hello,

this morning we found that the option "Change assignee" and many more are missing from the Bulk change> Edit field. Actually when we open the page we see only Unavailable actions. We need assistance to investigate and get back the edit options.

Screenshot is attached.

Thanks in advance.

Screenshot 2020-08-10 at 7.52.52.png

3 answers

1 accepted

3 votes
Answer accepted
Georgi Todorov August 9, 2020

FYI.

We have an update from the support. It's a global issue and they are working on it.

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 10, 2020

Excerpt from status.atlassian.com

Issue with bulk editing issues

Resolved - Between 03:00 UTC to 07:00 UTC, we experienced an issue with users unable to bulk edit issues for Jira. The issue has been resolved and the service is operating normally.
Aug 10, 07:10 UTC

Like Kasumi Ko likes this
0 votes
Kasumi Ko August 9, 2020

I am having the same issue for JIRA also.

0 votes
Atif Sattar August 9, 2020

I'm having the same issue for JIRA & for Service Desk both.

Shanthi Gloria August 2, 2022

Some fields are not appearing for bulk update. I want to update Fix Version however it is not appearing in the bulk update query

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