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Missing options in bulk change operation field


this morning we found that the option "Change assignee" and many more are missing from the Bulk change> Edit field. Actually when we open the page we see only Unavailable actions. We need assistance to investigate and get back the edit options.

Screenshot is attached.

Thanks in advance.

Screenshot 2020-08-10 at 7.52.52.png

3 answers


We have an update from the support. It's a global issue and they are working on it.

Jack Community Leader Aug 10, 2020

Excerpt from

Issue with bulk editing issues

Resolved - Between 03:00 UTC to 07:00 UTC, we experienced an issue with users unable to bulk edit issues for Jira. The issue has been resolved and the service is operating normally.
Aug 10, 07:10 UTC

Like Kasumi Ko likes this

I'm having the same issue for JIRA & for Service Desk both.

I am having the same issue for JIRA also.

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