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Migrate from Jira Cloud to Server


I've read about the possibility to migrate a site from Jira Server to Cloud. Is the way from Cloud to Server also possible?


4 answers

2 accepted

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Answer accepted
Callum Carlile Community Leader Sep 16, 2020

Hi @Shindy 

If you go to Admin > System > Backup Manager, there is an option to Create backup for Server.

Note though that if your cloud instance has any Next-gen projects, you will need to migrate all project data to non next-gen projects and delete them before being able to create a backup for server, as Jira Server does not allow next-gen projects.

Hope this helps!

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Answer accepted
Bibek Behera Community Leader Sep 16, 2020

Hi @Shindy ,

Yes that is possible technically, however please make sure to check for all the plugin you have installed in the source JIRA, if they do support migration. This is very important as without this validation you might end of loosing plugin specific data in the migrated instance.

Here are some similar action plan listed:


Thanks for your answers!

Hi Shindy! You can, indeed, migrate from Jira Cloud to Server with the help of the Help Desk Migration service. Our tool was created to help customers seamlessly migrate between a number of instances thanks to high-level automation. Yes, you don’t need to deal with codes or any issues on the technical side at all.

The only issue is that we’re only able to transfer help desk records, so if it’s okay with you, feel free to check out the Help Desk Migration service on Atlassian Marketplace:

Plus, you can always test out our tool for free to see for yourself how things will go in your particular case. 

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